1. Itunes Iphone Apps Tab Missing
2. Itunes 12.7 Apps Tab Missing

I'm trying to upload a build to iTunesConnect with Xcode 8. Xcode shows me that the uploading is successful. In Activity tab of iTunesConnect I see that my build is appears and it's marked as 'processing...'. But after a few minutes this build disappears and I cannot find it anywhere. I tried to upload it again by Xcode 8, but it says the build is already uploaded to iTunesConnect. So when I tried to upload build with increased version it says OK, but I still cannot see the build in iTunesConnect. I tried to upload with Application Loader, but there is the same issue.

• Sep 12, 2017  iTunes for PC and Mac is putting the emphasis back on being an app for music. It’s no longer a place for you to get iOS apps, but it’s still got movies, TV shows, audiobooks, and podcasts.
• Sep 02, 2016  Every time I open iTunes on my Mac or PC, it's slow. Today, I met another problem with iTunes. I couldn't find the Summary tab! I wanted to back up my iPad data via iTunes. When I followed this Apple tutorial, I was completely lost. I couldn't locate it, even with my iPad successfully connected to my PC. Here's the screen I saw on iTunes.

15 Answers

The update hopefully will make iTunes sleeker and more user-friendly. Not only will the App Store tab be gone, but iTunes U content will appear in the Podcasts section, while Internet Radio will.

Check your email. App Store review may send you a email for User Usage.
This may help you. NSPhotoLibraryUsageDescription in Xcode8

X.JianX.Jian

You have to wait like 5 - 20 mins and you will find the app in Activity tab (left side).

If you are in admin position for that developer account, you will receive an email about the state of the build you submitted.

I also faced same issue. After adding missing privacy-sensitive key data usage in apps Info.plist the problem is fixed.

1. Check and add the missing keys in your Info.plist file. Refer the link https://developer.apple.com/library/content/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html for more info.

2. Some keys might be used by the 3rd party pods included in your application. Find them and include in your Info.plist file.(You can get them easily from App Store email sent to you)

3.Following are the keys which fixed my issue, add,NSBluetoothPeripheralUsageDescription,NSCalendarsUsageDescription,NSContactsUsageDescription,NSLocationWhenInUseUsageDescription,NSPhotoLibraryUsageDescription.

AvaanAvaan

Had the same issue. Without access to email of that Itunes Connect account, it's almost impossible to detect that something is wrong (it seems, that apps not crashing anymore if privacy keys are missing, as it described here). I guess you know what device capabilities your app uses. So you can try to add privacy keys you needed to Info.plist (check 'Privacy - ... Usage Description' keys in the docs)

Itunes Iphone Apps Tab Missing

Had the same issue. Build gone after a few minutes. No email, no error...

I finally added a second user to my account, with another apple ID. That user could then receive an email explaining that some privacy settings (bluetooth usage) were missing...

Apple I just hate you as a developer. Bad tools, bad architecture, bad support.

Benjamin PietteBenjamin Piette

I had same issue, and I sent a mail to App Store Developer Support.They replied me today as follow:

It can take up to 24 hours for a newly submitted build to process. If your recently submitted build has been processing for more than 24 hours, we recommend submitting a new build with a higher build number as this typically resolves the issue. If after submitting a new build, you have a processing time of more than 24 hours, please respond to this message with the following information: - App Name - Apple ID of the App - Prerelease Version and Build number that is currently processing - A screenshot illustrating the current build(s) processing in the TestFlight section of iTunes Connect.

Give it a try!

*update:

I solve the issue after a add usage description (like photo, camera...) in plist.*

I was able to submit the build to app store after adding all privacy keys required to be added in info.plist.Make sure to go through the list from below link to check services we are accessing in our app require privacy keys to be added for ios10 support https://developer.apple.com/library/content/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html

I was missing NSLocationWhenInUseUsageDescription privacy key in info.plist & after adding this key to info.plist I was able to upload to itunesconnect successfully.

With the help of Apple Support Staff, I found one more reason that can cause this problem.

If there are older versions of third party frameworks (in my case the culprit was GoogleMobileAds.framework), the app build will be removed after processing, without errors or warnings. If you encounter this problem, check and update all third party frameworks that are used i your app.

TotoroTotoro

Got hit with same issue. Tried every possible steps including;1. Incrementing build number2. Adding required usage description3. Tried both options: Xcode8 as well as application loader. Nothing worked in my case. Build was successfully validated and showing in 'Activity' tab of itunesconnect showing as 'Processing'. once you refresh the itunesconnect portal, it got disappeared.

Now, what worked is : Once build shows as 'Processing' in itunesconnect portal,just wait and do nothing in itunesconnect portal. DON'T refresh the all builds tab around 2-3 hours depending on your app size.(Seems no logic but this is the way it worked.)

After then, binary will be available for submitting in itunesconnect.

This happened to me also last week. Nothing changed with my old app, just want to release a new version with minor changes. I uploaded my IPA to server, after some processing, the build was disappeared from the Activity page. I also didn't received any email from Apple describing the error.

I opened a ticket to Apple at Friday. At Tuesday, suddenly all my builds finished processing and be available on the Activity page. I think some triggering was done by Apple. Then I sent my last build to review and they replied my ticket with saying that since my build was in queue for review, is there anything else they can help.

May be someone else can use this information and hope Apple will update their system so that we can see the errors on the web page if any, not wait for an email.

Build disappeared. Wondered why, but did nothing. 12 hours later, was notified that it has completed processing and I was able to deploy it to TestFlight testers.

Thought perhaps it was because I accidentally uploaded an archive of my previous .ipa first via the Application Loader, rather than the newly exported one. But this may be just random circumstances. Either way, I did nothing, and it reappeared—albeit 12 hours later when often processing has been completing in about 20-30 minutes recently.

Duncan BabbageDuncan Babbage

I faced same issue, but it was due to permission issue.

App need Audio Recording permission, which were missing in info.plist. Please check your info.plist and all required permission.

After that app is successfully submitted and displayed on iTuneConnets.

I encounter the same problem. The app did send to TestFlight successfully 4 days ago. But tester said, she can not see the newest released app in TestFlight app.

I log in iTunesConnect and verify the newest app have been ready 4 days ago. But my TestFlight app cannot see it. I refresh app list in TestFlight 2 ~ 3 times, and re-install app from TestFlight. Then the tester said she receive the notification email about newest app is ready.... And I can see the newest app finally.

I don't know what happen at the end.

AechoLiuAechoLiu

I encounter the same problem. I tried with different builds but it failed, Finally i checked my plist it have permission key but no description. I was using addressbook framework to fetch contacts but later on move to CNContact, Key in plist without description was working fine but after adding CNContact App is removed from Activity view of itunes after uploading.

Please check every permission key have description or not, Apple can remove your app from Activity/Testflight when you upload.

Itunes 12.7 Apps Tab Missing

In my case, the issue was a missing BitCode flag.I don't remember why I had disabled bitcode, but I have been successfully uploading with bitcode disabled for a month or so.

Suddenly the uploaded builds started disappearing shortly after they had begun processing, but when I enabled bitcode, the upload was again correctly recognized in the appstoreconnect console.

Now I finally get the mails of completed processing, and I can access the uploaded build as normal.

EDIT: The non-bitcode uploads did eventually appear after 4 days, while the one with bitcode took 30 min.

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